Client relationships thrive on immediate, personal communication. Text messaging delivers exactly that, turning every interaction into an opportunity to strengthen trust and loyalty.
98% of texts get read within minutes, and replies arrive 10x faster than email. When clients prefer texting for quick questions, appointment confirmations, and updates, you meet them where they already are.
Automate appointment reminders, follow-ups, and check-ins while keeping every conversation personal. Segment your client base by service type, engagement level, or communication preferences to send targeted messages that actually resonate.
of texts are read immediately
of consumers want to text businesses
of consumers said they have tried to text a business
Discover client engagement text messaging software that helps your business optimize every interaction and keep conversations active. Coordinate outreach across teams so texts feel consistent, professional, and naturally aligned with each client journey.
Streamline replies, approvals, and quick updates through a central inbox that keeps messages organized. This focused approach makes sure your clients experience clear communication that feels polished yet personal every time they text.
The Textellent Messenger is a Chrome extension that lets your team text inside the apps you already use—no code, no tab-switching. View full conversation history, reuse approved templates and media, and keep replies organized in a shared inbox.
Textellent integrates with 800+ apps—CRMs, schedulers, forms, and payment platforms—so data flows in and texts go out at the perfect moment. Map fields once, tag contacts consistently, and keep systems in sync.
Turn common events into automatic SMS touchpoints: new leads, appointments, payments, status changes, and more. Build simple, rules-based flows that send the right text and follow-ups without manual work.
The Franchisor Module gives franchisors clear visibility across locations while empowering franchisees to execute consistent, on-brand texting that drives growth. Scale what works and spot where support is needed—fast.
Instantly polish your texts and translate them into different languages, making communication faster and more accessible.
Keep conversations moving on the go. The Textellent Mobile app brings your shared inbox to iOS & Android with real-time push notifications, quick-reply templates and media, conversation assignment, and full sync to your CRM—so nothing slips through when you’re away from your desk.
