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Benefits

Textellent is designed to maximize your marketing benefits. Create campaigns by intelligently targeting groups of customers with relevant messages based on their purchase history, the timing of last visits with you, their birthdays, their payment dates etc. Empower your clients to set up appointments with you at their convenience and yet within your control. Then, turn around and use the appointment history to conduct automatic marketing to increase repeat visits & purchases and maximize customer lifetime value.

We enable you to use your customer data to determine the best ways to reach out to your customers using customized templates and pre-scheduled messages. We offer reports to help you determine what is working so you can optimize your efforts and leverage best practices in mobile.

Rule-Driven Campaigns

Rule-Driven Campaigns

___ ______ ___ _______ ______ ____ Automate best practice marketing for your business based on purchase/appointment triggers _____________________ ______________ ___________ _____________ ______ _________________ ___

Self-service Appointments

Self-service Appointments

___ ______ ___ _______ ______ ____ Empower your clients to book appointments with you on their own, while still being in control of the hours _____________________ ______________ ___________ _____________ ______ _________________ ___

Automatic Appointment Reminders

Automatic Appointment Reminders

Help remind clients about their appointments through timely text reminders sent entirely automatically _____________________ ______________ ___________ _____________ ______ _________________ ___

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Automatic Re-booking Invites

Automatic Re-booking Invites

Follow up with with clients after completed appointments and invite them back at the right time, automatically _______________________________ ___________________ _________ ______________ _______________

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Text From Local Phone

Text From Local Phone

___ ______ ___ _______ ______ ____ ____ Engage clients in a human-to-human dialog using dedicated, local phone numbers provided by us or text-enable your existing landline/toll-free numbers _____________________ ______________ ___________ _____________ ______ _________________ ___

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Picture Texting

Picture Texting

___ ______ ___ _______ ______ ____ ______ Jazz up your messages with full picture texting. Include images, flyers, photos, coupons etc. ____________________________ ______________ ___________ _____________ ______ _________________ ___

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Two-way Dialogues

Two-way Dialogues

___ ______ ___ _______ ______ ____ Promote conversations with clients and keep entire history for later reference _____________________ ______________ ___________ _____________ ______ _________________ ___

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Answer clients, prospects on-the-go

Answer clients, prospects on-the-go

Respond to incoming texts conveniently while on the go, from your own mobile phone without revealing your mobile number for privacy

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Intelligent Targeting

Intelligent Targeting

___ ______ ___ _______ ______ ____ __ Create contact lists for client/prospect segments and target them with relevant campaigns at the right time _____________________ ______________ ___________ _____________ ______ _________________ ___

Recurring Campaigns

Recurring Campaigns

___ ______ ___ _______ ______ ____ Schedule your messages in advance as a one-time blast or a recurring message _________________________________ ______________ ___________ _____________ ______

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Customizable Templates

Customizable Templates

___ ______ ___ _______ ______ ______ ___ Use pre-created messages or create your own unlimited, branded messages for future use _____________________ ______________ ___________ _____________ ______ _________________ ___

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Compliance Assistance

Compliance Assistance

___ ______ ___ _______ ______ ____ Keyword-based opt-outs. Plus Natural Language Sentiment Analysis to automatically opt-out based on negative sentiments _____________________ ______________ ___________ _____________ ______ _________________ ___

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One-to-Many Group Messaging

One-to-Many Group Messaging

Design messages for various customer/prospect groups and send based on triggers/dates _____________________ ______________ _____________________ ______________

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Reminder/Alert Programs

Reminder/Alert Programs

___ ______ ___ _______ ______ ____ _____ Set reminders for appointments, payment dates, tasks for groups or individuals ________________________________ ______________ ___________ _____________

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Detailed Reports

Detailed Reports

___ ______ ___ _______ ______ __________ Daily, weekly, monthly reports on campaign performance and client engagement help determine what works and what to improve ____________________________

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Auto-Improving Lists

Auto-Improving Lists

___ ______ ___ _______ ______ ____ _____ Faulty numbers, landlines automatically detected and reported back for on-going list quality improvement ______________________________

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Mobile Referral Campaigns

Mobile Referral Campaigns

___ ______ ___ ______________ ______ ____ Send referral text requests automatically based on key client metrics __________________________________ __________________________________

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Customer Loyalty Campaigns

Customer Loyalty Campaigns

___ ______ ___ _______ ______ ____ Automatically send thank you, satisfaction surveys, repeat purchase coupons/deals ____________________________ ______________ ___________ _____________

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Try Us Now

See what Textellent can do for you. Take advantage of our Risk-Free trial.

What do our clients say?

David Steiner

David Steiner

Zebulon Tax Advisory, LLC

``We save so much time and money by using the Textellent system. My clients love receiving text messages from me. They tell me that it is so much easier to respond by texting me or clicking on the text, and it calls me!``

Marie Ferdilus

Marie Ferdilus

All People Tax

``Being able to automatically send Prior Year client reminders to last Tax season clients without having to remember…is so great! My previous clients come back each year now more than ever!``

Jennifer Hearn

Jennifer Hearn

Los Angeles, CA

``By utilizing Textellent our clients were communicating with us more than ever during the Tax season and during the off-season that we saw a definite increase in our business compared to last Tax season.``